issue tracker

The Issue Tracker template includes preconfigured workflows that allow the team to be highly productive in tracking and resolving product issues. 



Similarly to our Bug Tracker, this template is focused on one purpose – tracking reported issues and resolving them. While bugs are typically uncovered internally, during QA, issues are product deficiencies reported by users, have customer impact, and may or may not be actual product bugs. To reflect these nuances, the template includes a custom field Reproducible that helps provide additional context for the team that will work on a fix. The views are very focused – Summary, Tasks, and Board – to focus on the big picture of where all reported issues are in the process

Use Template

Template details

Views

Task types

Task Issue

Custom fields

Reproducible Customer impact

Statuses

NOT STARTED IN PROGRESS REVIEW ON HOLD ARCHIVED

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