Addressing employee performance issues is one of the biggest challenges for managers. It is hard to help an employee improve without tools and processes that could reveal performance challenges, help motivate and track positive change.
Step 1: Clearly state the problem and back it up with data.
When bringing up an employee performance issue, make sure you are presenting not only an opinion, but demonstrate supporting data metrics, KPIs, and trends.
Step 2: Set goals and establish success metrics.
"Getting better" can be treated differently by different people. A clear goal along with progress tracking metrics will help quantify the concept of improvement.
Step 3: Track progress.
Develop a personal progress report and discuss the results during regular one-on-one meetings. Agree on and document the next week’s challenges, acknowledge improvements and identify areas for development.
GoodDay is designed to improve performance over time and offers tools that help implement this 3-step strategy from start to success.
GoodDay provides a comprehensive set of metrics, reports and visualizations to analyze all aspects of performance. This ensures that managers can approach employee performance issues with complete information and base the improvement plan on facts and observable trends.
This module allows to define and document performance improvement goals and track the history of set goals and accomplishments.
During one-on-one meetings, GoodDay helps reviewing last week’s accomplishments and clearly shows if performance has improved. If a metric agreed upon as a focus for improvement has not changed, this will be clearly visible within GoodDay analytics.
When working through performance issues, GoodDay behavioral metrics also offer a great starting point and useful progress indicators to monitor.
Daily Badges are often a great motivator. You can set up responsibilities to fulfill or metrics to reach as prerequisites to receiving a happy face Daily Badge. The Badges can be displayed on the individual Dashboard, within reports, and on the Big Screens.